Pickup & Return Service (Klosterneuburg)

Privacy Policy
Last updated: 31/07/2025

At PC Anza, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and applicable Austrian laws.

1. Name und Kontaktdaten des Verantwortlichen

PC Anza
Owner: Andras Lantos
Kernstockgasse 9–11, 3400 Klosterneuburg
Austria
E-Mail: info@pcanza.at

2. Welche Daten wir erheben

We collect and process the following types of personal data:

  • Contact Form: Name, email address, and message content

  • Booking System: Name, email, phone number, and appointment details

  • Billing: Name, email, billing address (if applicable), and Stripe payment reference

  • Automatically collected data: IP address, browser type, access times


3. Purpose of Data Processing

We process your data for the following purposes:

  • Responding to inquiries

  • Appointment scheduling and management

  • Fulfilling service agreements and issuing invoices

  • Improving our website and services

  • Marketing and analytics purposes (see below)


4. Third-Party Services

We use the following third-party services that may process your personal data:

  • Google Analytics: For website usage statistics and performance

  • Meta Pixel (Facebook Pixel): For tracking conversions and remarketing

  • Stripe: For secure online payment processing

Each of these services complies with GDPR and maintains their own privacy policies.

5. Legal Basis

The legal basis for processing your personal data is:

  • Art. 6(1)(a) GDPR – Consent (e.g., when submitting a contact form)

  • Art. 6(1)(b) GDPR – Performance of a contract

  • Art. 6(1)(f) GDPR – Legitimate interests (e.g., analytics)


6. Data Storage and Retention

Your data will only be stored for as long as necessary for the respective purpose or as legally required.

7. Your Rights

You have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify incorrect data (Art. 16 GDPR)

  • Erase your data ("right to be forgotten", Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw your consent at any time (Art. 7 GDPR)

  • Lodge a complaint with the Austrian Data Protection Authority:
    www.dsb.gv.at

 

8. Cookies

Our website uses cookies to enhance user experience and collect anonymized usage data. You can manage your cookie preferences in your browser settings.

9. Data Security

We use technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.