AnyDesk installation – step-by-step guide

  1. 1. Download AnyDesk:
  • Open your browser (Chrome/Firefox/Edge/Safari etc.) and go to the official AnyDesk website: com/downloads
  • Select your operating system (e.g. Windows, macOS, Android, iOS)
  • Click on “Download” and wait until the file is fully downloaded.

 

  1. 2. Start AnyDesk
  • Find the downloaded file (usually 'AnyDesk.exe').
    - you can find this in your 'Downloads' folder or on your desktop
  • Double-click the file.
  • AnyDesk starts automatically – no installation is required.

 

  1. 3. If someone wants to connect to your device
  • Give the helper the nine-digit address that appears at the top of the AnyDesk window under "This Desk."
  • As soon as a connection request comes in, a window will pop up asking if you want to allow the connection.
  • Always verify that it's the correct person and only click "Accept" (Zulassen) if you trust the person.

 

! Important ! Nobody can connect to your computer without your explicit permission—every connection must be manually approved.

If you are interested in our “pickup and return” computer service available in Klosterneuburg, you can find it on this page: https://www.pcanza.at/pickup-return/